Is Thoughtly regulated for my industry?

Yes. We support TCPA, HIPAA, and industry-specific compliance frameworks. Your CS team will walk through your exact requirements on the kickoff call.

How do we hand off to our human team?

Warm transfer on voice. Thread takeover on SMS. Inbox sync on email. Every handoff includes the full conversation context.

Especially. Thoughtly is built for consultative, high-consideration verticals. Agents do the top-of-funnel work — humans close.

HOME SERVICES

Thoughtly answers every call, qualifies the job, and books it on your calendar — even when your dispatcher is on another line.

Built for HVAC, plumbing, electrical, roofing, and more.

62%

of jobs start with a call

Not a form fill. Your phone is still the front door.

27%

of those calls missed

Busy lines, after-hours, voicemail that never gets returned.

$230

per missed job

Average revenue your team leaks every missed call.

Answer every call, 24/7
Agents pick up on the first ring. Evenings, weekends, and emergency dispatch — always covered.
Qualify and book
Service type, urgency, location — agents capture it and drop the job on your dispatch board.
Emergency routing
True emergencies route to a human on-call instantly.
Follow up on quotes
Quoted but didn't book? The agent follows up by SMS to close the loop.

HOW IT WORKS

First ring, no IVR. Human-sounding, brand-matched.

Type, urgency, location, budget — logged on the call.

Direct ServiceTitan, Jobber, or Housecall Pro sync. No manual data entry.

Yes. We support TCPA, HIPAA, and industry-specific compliance frameworks. Your CS team will walk through your exact requirements on the kickoff call.