SMS & MESSAGING
Two-way texting that reads like a human.
SMS is where your leads actually reply. Thoughtly's agents run the conversation end-to-end — from first 'Hey' to booked meeting.
Loved by 1,000+ GTM teams serving high-intent consumers.
WHAT SMS AGENTS DO
The follow-up channel that actually gets opened.
98% open rate. 45% reply rate. Zero voicemails.
Reply in seconds
The agent threads responses instantly. No 20-minute gaps, no cold leads.
Voice to SMS failover
Missed the call? The SMS thread picks up where voice left off.
iMessage + RCS ready
Blue bubbles, read receipts, tapbacks. Partner integrations via Linq.
Tone-matched to your brand
We tune the agent's voice to your brand guide. Emoji optional, always on-brand.
Book straight from the thread
Lead wants a call? The agent drops a calendar link and confirms.
Opt-out handled for you
STOP, UNSUBSCRIBE, HELP — all honored instantly, logged in your CRM.
The reply channel your team keeps forgetting.
Your reps say they'll 'follow up by text.' They don't — they get pulled into the next call. Agents don't forget.
- 98% open rateSMS is still the most-opened channel. Agents make sure it also becomes the best-answered.
- Thread that actually follows upNudge at 24h, reminder at 48h, final check at 72h — cadence you control, execution you don't have to chase.
- Handoff with full contextWhen the rep joins, they see the whole thread. No 'so what did you guys talk about?'
- Compliance, globallyCarrier-compliant messaging in the US, Canada, UK, and EU. Short codes, toll-free, long codes — we handle it.
Proven to convert.
Texting, when an agent runs it.
01
98%
open rate
Across every vertical we serve.
02
45%
reply rate
Inbound leads within 24h.
03
2.1×
connect lift
vs. voice-only teams.
04
0
forgotten follow-ups
Because agents don't forget.
Questions teams ask before they switch
- Most customers are in production within a week. We build your first agent with you, test it in a sandbox, then ship it to your real leads.