Call recordings
Real autonomous voice agents talking to real customers. Filter by industry, use case, or language and hit play.
Inbound in het Nederlands. Alle medewerkers zijn bezet, dus de agent biedt aan een afspraak in te plannen en bevestigt direct een tijd voor de volgende ochtend om 11 uur.
OutcomeAfspraak bevestigd voor de volgende dag om 11 uur
Inbound en español a una agencia de seguros e impuestos. Los representantes están ocupados; el agente toma el mensaje, ofrece la ventana 10 AM–4 PM y respeta la solicitud del cliente de devolverle la llamada a un número alternativo.
OutcomeMensaje tomado + devolución de llamada al número solicitado
Outbound to a LendingTree home-equity request. The agent confirms the loan use case (debt consolidation / home improvements), notes the urgency, and hot-transfers to a mortgage specialist in under a minute.
OutcomeHot transferred to mortgage specialist
Outbound to a University of Cape Town short-course lead. The prospect has interest but financial concerns (not currently employed). The agent surfaces installment options and warm-transfers to a human enrolment advisor to discuss flexible plans.
OutcomeHot transferred to enrolment advisor
Outbound to a real-estate inquiry. The prospect is two to three years from buying and price-anxious; the agent reframes the call as planning help (not a sales pitch), captures size + price-range criteria, and books a 15-minute Friday call with a human agent.
OutcomeBooked 15-min agent call (Friday 12:30 PM)
Two-agent handoff inside Thoughtly: the front-desk agent picks up an inbound, makes small talk, identifies the caller's intent, and warm-transfers to the AI sales rep — who pitches the platform, captures email, and offers a demo link via SMS.
OutcomeRouted to sales + demo link offered via SMS
Inbound to an appliance repair shop from a returning customer (their drawer was fixed last month). The agent identifies the appliance, captures address + cell for SMS confirmation, and schedules a 10-minute callback to lock in the appointment.
Outcome10-min callback scheduled to confirm visit
Inbound to a moving company. The agent runs a full intake (move date, current/new address, bedroom counts), explains the move-day flow and the move-match guarantee, books a morning slot, and warm-transfers to an account manager to take the deposit.
OutcomeMove booked + transferred to account manager
Inbound to a martial arts studio. The agent qualifies the program (kids), captures full name + email, checks the calendar for Thursday morning, and books a 9:30 AM trial class — confirming with an email.
OutcomeBooked free trial class
An outbound nudge to a higher-ed applicant: the agent confirms the prospect's identity, restates the deadline (tomorrow at 11:45 PM), checks intent to complete, and offers a callback channel — in under a minute.
OutcomeApplicant confirmed completion
