Case studies
In the fast-paced world of real estate investment, staying ahead of the curve is crucial. Equity Pros, a company specializing in purchasing houses, has found a game-changing solution in Thoughtly's AI voice agents.
Key Results
In the fast-paced world of real estate investment, staying ahead of the curve is crucial. Equity Pros, a company specializing in purchasing houses, has found a game-changing solution in Thoughtly's AI voiceAI voiceAn artificially generated, natural-sounding voice produced by a TTS model. Thoughtly supports a library of AI voices and brand-specific cloning. agents. This case study explores how Equity Pros has leveraged Thoughtly's technology to revolutionize their customer engagement and streamline their operations.
With over a decade of experience in the industry, Equity Pros had amassed an enormous customer database. The challenge? Following up with this vast pool of potential sellers efficiently and effectively.
“We just have so many leads that we just can't follow up with. We just don't have the manpower.”
Previously, the company employed over 50 people on the phones every day, dedicating a significant portion of their workforce to making calls and following up with potential sellers.
Equity Pros turned to Thoughtly after hearing about their superior product through industry connections. The decision to switch from their previous AI solution, Air, was driven by the need for a more tailored and effective tool.
Equity Pros primarily uses Thoughtly's AI voice agents for two key purposes:
The implementation of Thoughtly's AI voice agents has yielded significant results for Equity Pros:
“It's doing a phenomenal job. It's much better than a real assistant would be”
Equity Pros sees great potential for AI voice agents in the real estate investment industry. The owner believes that Thoughtly could effectively address common pain points faced by businesses that rely on humans, such as inconsistent availability and communication issues.
For Equity Pros, Thoughtly's AI voice agents have proven to be a powerful asset in managing their extensive customer database and improving their lead follow-up process. As they continue to refine and optimize their use of the technology, Equity Pros is well-positioned to maintain their competitive edge in the real estate investment market.
The success of Equity Pros with Thoughtly demonstrates the transformative potential of AI voice agents in industries that rely heavily on phone-based customer interactions. As more businesses discover the efficiency and scalability offered by these AI solutions, we can expect to see widespread adoption across various sectors, particularly in real estate and related fields.
About the author
Will works on growth at Thoughtly — across marketing, content, partnerships, and customer success for the voice AI platform. Most of what he writes comes from working directly with the teams deploying Thoughtly's inbound conversational agents.
